Please attach the file in your next reply. Upon completion, a file named mbst-grab-results.zip will be found on your Desktop. You will be presented with a page stating, " Get Started!"Ĭlick the Advanced tab on the left columnĪ progress bar will appear and the program will proceed with getting logs from your computer Place a checkmark next to Accept License Agreement and click Next OneMain failed to effectively manage third-party service provider risk, manage access privileges, and maintain a formal application security development. You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. From the DFS release: OneMain Financial Group LLC (OneMain) will pay a 4.25 million penalty to New York State for violations of DFS’s Cybersecurity Regulation (23 NYCRR Part 500). Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-X.X.X.XXXX.exe to run the program
NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:
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